Terminal. Those on Flight AK6305 had their patience tested to the limits yesterday. The plane was supposed to depart Langkawi for KL at lunch yesterday but by dinner time they were still there.
When Air Asia told them that a "substitute" plane would fly them out at 10.30 pm, a friend decided that he had had enough. He didn't want to risk spending the night at the terminal and he didn't want to quarrel with the ground staff about another RM10 meal voucher.
So he bought a Malaysia Airlines ticket and was in time for supper at home.
This wasn't his first delayed flight with Air Asia but his worst. "A 10-hour delay on domestic is too much. That's the last time I'll fly Air Asia. "
This friend had earlier demanded what "technical problem" the aircraft was facing. A staff later told him it was a "pressurisation valve malfunction", whatever it was.
I have a feeling Kamarudin Meranun, the pass-the-buck Air Asia CEO, will find someone else to blame, somehow.
San Francisco, Nov 17: PM Anwar Ibrahim should be delighted with the outcome of the APEC meetings which ended today but he said he was only ...
Amirudin is trying to silence (me) with the lawsuits - Razak Ismail, Green Party sec-gen Damansara, 30 July: I don’t quite understand why...
Wed, 5 April: Some Malaysians don’t think much of memoranda of understanding and that’s quite, er, understandable. For there was a time whe...